Achievements

We always strive to deliver solutions that produce positive outcomes for our clients.
The successes of our projects have garnered the respect of our clients and built long-sustaining partnerships.

Unemployment Insurance Accomplishments

2017-2018
RESEA: Streamline & Self-service
Work Share enhancements
Employer Wage Entry
Spidering: Fraud Prevention
Federal Reports / DV Rewrite
BAM Rewrite
REST services to Job Match System
PIRL rewrite
ERI Auto-scheduling
TAARA (Trade 2015)
SIDES format changes
DCSS - EFT
ICON XML

2015-2016
Collecticase - Wage Garnishments
Claimant Portal Rewrite
LADT workflow & processing
REA enhancements
Trade 2014
IB Crossmatch
Repayment Hierarchy changes
SSN Suppression
Overpayment Maintenance
Profiling Model Support
Federal Reports / DV/ BAM
ERI/BRI
Check Numbering

2013-2014
Adjudication Smart Scheduler
Trade module enhancements
Cross-matches & Investicase
Overpayment BPR
Collecticase
Trade 2011
ETA-227 & Data Validation
EUC Sequestration
MSDES
IP Blocker
Employer Password Reset
WASP enhancements
SIDES format changes

2011-2012
SIDES
TOP
Appeals Decisions
Appeals Parties
Appeals Auto-Reminder
Trade
MRE rule change
20% Penalty
Revised ETA-227
EUC Random Audit
Fiscal Report Revisions
Claimant Password Reset
1099 Improvements

In 2002, we pioneered on the nation’s first integrated Web-based Unemployment Insurance application for the State of New Hampshire Department of Employment Security (NHES).

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“The devil is in the details.” When a project is proposed by business, it is based on a need that must be met to best serve our customers. SymbioSys is the type of partner that digs deep into the details; seeks to understand the business; and not only meets the basic need presented, but more often than not, suggests an even better solution than was originally requested.

Dianne Carpenter
Former Director, New Hampshire Employment Security

Testimonials

...SymbioSys stands apart from the rest in their genuine desire to produce a product which adds value and exceeds our expectations...

Working collaboratively with SymbioSys has afforded New Hampshire the honor of being a national leader in fraud prevention and integrity; and directly contributed to the state exceeding the Department of Labor's Timeliness performance measures as they relate to first payments and non-monetary determinations. New Hampshire is now being asked to suggest best practices to be communicated to other states. No other vendor could have taken us on such a successful journey while always maintaining a positive and optimistic outlook. I look forward to our ongoing relationship.

Michael Burke
Unemployment Insurance Director

About Us

Mission

Our mission is to deliver smart, innovative, and long lasting technology solutions that enable our clients to effectively achieve performance improvements and address business transformation challenges.

Core Values

  • Client-focus
  • Ownership
  • Commitment to quality and on time delivery
  • Teamwork
  • Honesty and Integrity

Services & Solutions

"We take pride in our work and are confident that we have what it takes to help you succeed in meeting your current and emerging business challenges and transform into a next generation business with the help of technology."

...Together, we will make IT a success!

SymbioSys has been an innovator in the UI domain since 2002 and continues to deliver leading edge smart UI solutions to help Workforce Agencies boost efficiency and productivity, reduce improper payments, increase overpayment collections, and enhance service delivery.

Our deep UI domain knowledge and experience, combined with an array of strategically aligned management consulting and information technology services, enables us to deliver comprehensive and complete UI solutions that are delivered timely and within budget as promised.

The SymbioSys Team

Each team member:

  • Takes pride in our work
  • Endeavors to deliver value to our clients
team success

Ownership and Commitment

We take pride in our work and take full ownership of the responsibilities assigned to us. This enables us to deliver quality solutions on time and within the budgetary constraints.

Value-added Partner

  • We consider ourselves an extension of our clients’ team and look at every aspect of each project from their perspective.
  • We draw from our prior experience and expertise to make value-added recommendations at every stage of the project.
  • We truly believe that our clients’ success is a true measure of our success.

Need more details?
Contact us

We are here to assist. Contact us by phone, email or via our Social Media channels.

46 South Main Street – Unit 4
Concord, NH 03301
ph: 603.856.7771
fax: 603-856-8055
info@symbiosysinc.com

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